Cradle Mountain Holiday & Caravan Park - Reviews

Response from management response on 24 Aug:

Dear Krista, Thank you so much for sharing your positive experience with us! I'm delighted to hear that you had a comfortable overnight stay at our powered site. It's great to know that Mark was able to assist you with your camper power issues so quickly and that you found him generous with his time. Our team strives to provide exceptional service to all our guests, and it’s wonderful to hear that Mark made a positive impact on your stay. I’m also pleased that you enjoyed our brand-new facilities and found them clean and well-heated. We aim to create a welcoming and comfortable environment for all our visitors, and feedback like yours helps us know we're on the right track. We hope to welcome you back to Discovery Park Cradle Mountain soon for another enjoyable stay! Warm regards, Krisha Assistant Manager Discovery Park Cradle Mountain

Response from management response on 22 Aug:

Dear Stephanie, Thank you so much for your glowing review! We're thrilled to hear that your stay in one of our new Premium Mountain Cabins was such a memorable experience. It's wonderful to know that you enjoyed the service, the luxurious cabin amenities, and the convenience of our location. We're glad that the underfloor heating and gas fire kept you cozy during your stay, and that you found everything you needed in the fully equipped kitchen and our on-site store. It's also great to hear that you had a lovely meal at Peppers Tavern to top off your visit. We appreciate your feedback regarding the TV setup, and we’ll keep it in mind for future improvements. We’re so happy that you had a perfect stay, and we hope to welcome you back to Discovery Park Cradle Mountain again soon! Safe travels, Krisha Assistant Manager, Discovery Park Cradle Mountain

Response from Management Response on 21 Aug:

Thank you for your feedback. We're glad you enjoyed the convenient location near Cradle Mountain and the proximity of the shared kitchen to your cabin. We understand that the shared facilities and room layout may not have been ideal for you, and we appreciate your input as we continuously work to improve our guest experience. We hope to welcome you back in the future with a more comfortable stay. Best regards, Krisha Assistant Manager, Discovery Park Cradle Mountain

Response from management response on 21 Aug:

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and accommodating and that you appreciated the cleanliness and heated rooms. We strive to provide a comfortable and welcoming environment for all our guests. We hope to see you again soon! Best regards, Krisha Assistant Manager, Discovery Park Cradle Mountain

Response from Management Response on 12 Aug:

G’day Dan, thanks for taking the time to leave your review and staying with us at Discovery Parks - Cradle Mountain. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Cradle Mountain team.

Response from management response on 12 Aug:

G’day Steve E, thanks for staying with us at Discovery Parks - Cradle Mountain. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Cradle Mountain team/ Krisha Shokeen.

Response from Management Response on 9 Aug:

G’day keung, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Cradle Mountain. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Cradle Mountain team.

Response from Management Response on 9 Aug:

Dear Tah, Thank you for your review! We're glad you appreciated our convenient location near the Visitors Centre and activities. We apologize for the musty air quality in the room and will address this issue to improve the comfort of our guests. Your feedback is valuable to us. Kind regards, Krisha Assistant Manager, Discovery Parks

Response from Management Response on 9 Aug:

Thank you for your feedback! We're glad you found the facilities to be of good value. We appreciate your comment about the dampness and will look into ways to improve this. Your input helps us make our park better for everyone. Kind regards, Krisha Assistant Manager, Discovery Parks

Response from management response on 1 Aug:

G’day Justin Fattorini, thanks for taking the time to leave your review and staying with us at Discovery Parks - Cradle Mountain. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Krisha Shokeen.

Response from Krisha on 1 Aug:

Dear Chris,Thank you for your kind review! We're delighted to hear that you found our cabins well-equipped and clean. Our team takes great pride in providing helpful service, and your feedback is greatly appreciated. We look forward to welcoming you back in the future!Regards,Krisha Shokeen

Response from management response on 1 Aug:

G’day nanasp, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Cradle Mountain. We hope to see you again soon. Kind Regards, the Discovery Parks - Krisha Shokeen.

Response from Management Response on 1 Aug:

G’day Tse, thanks for taking time to leave your kind words and staying with us at Discovery Parks - Cradle Mountain. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Krisha Shokeen / Cradle Moun tain Team.

Response from management response on 3 Aug:

G’day Andrew Hackett, thanks for taking the time to leave your review and staying with us at Discovery Parks - Cradle Mountain. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Krisha Shokeen/Cradle Mountain team.